2020 bookings are available starting January
FIGURE • BIKINI • WOMEN'S PHYSIQUE • BODYBUILDING • CLASSIC PHYSIQUE
THEME WEAR • CLOTHING • JEWELRY & ACCESSORIES
When I started The Crystal Suit, I wanted to give our clients a truly CUSTOM experience.
One on one and face to face... whether it's in person or via video!
There are NO options for ladies to order a custom fitness competition suit on-line, no typing in their measurements months in advance - no stress trying to choose everything on their own.
None of our work is passed on to someone else... master seamstress Fran & I do ALL THE WORK OURSELVES - nothing is farmed out to anyone else - we wouldn't dream of it!
We hold ourselves to the highest level of quality and service.
We prefer to stay on a personal level with each and every one of our clients.
Our goal is to help every single woman to feel comfortable and confident when she steps on
stage in a custom Crystal Suit.
Each suit is unique and we won't allow 2 of the same colour/design of suit to go
to the same show - we insist on being unique.
We can't control what other athletes wear, but we make sure we
don't duplicate the suits we design for our clients for each show.
• We make sure you are 100% happy with your suit, since it was made just for you.
• Suits are not returnable. We do not buy back, rent or sell used suits from clients.
• All our Crystal Suits include complimentary alterations & maintenance, should you loose
any crystals, or need something touched up - for as long as you wear it.
• We DO NOT alter, fix or crystal suits we nave not made ourselves.
• We DO NOT alter, repair or do maintenance on ANY suits that you may decide to rent.
• Non Refundable $100 deposits are required for ladies custom suits upon confirmation of your order - balance due upon pick up or shipping. Should you postpone your show and your
suit is already completed... full payment is due at original date agreed upon.
Pick up/shipping can be delayed for up to 30 days
(and if it needs altered again... that's all included of course).
We do not take custom suits back or do consignments.
• We accept cash, e-transfers and most major credit cards. Debit is not available.
• COMPLIMENTARY consultation / fitting appointments are available for Ladies only
(in person at our Orangeville, Ontario studio or via video through IG or Messenger).
It's important for us to help with sizing... you will NEVER have to fill out a
measurement form on-line - we help you every step of the way.
We do not see men in our private studio... but we are happy to help via phone
to ensure you order the correct suit colour, style and size.
Colleen McConnell - Designer/Owner
Q- Can I just order a Crystal Suit on-line?
A- Sorry... we are a TRUE CUSTOM suit company and we prefer working with our clients directly. If you can't make it to our studio, we offer Video consult/fittings. It's important for us to really see your physique "live"... and not just a photograph. It's more fun to create together anyways!
Q- How far in advance should I book my in-studio or video appointment?
A- We book appointments 2-3 months in advance, so please contact us early.
Q- How much time does it take to make a custom suit / when should be see you?
A - We appreciate 4-5 weeks for production, so you have your suit about a week before or the week of your show date.
Q- What if I want to use my Crystal Suit for another show, and it's
not fitting right?
A- Ladies can book a complimentary
"fit-check" appointment and we can make slight alterations, so there is no gaping
(it's all included with your suit).
Q- Can I order my suit 3 months in advance & get it a few weeks
before my show date?
A- We are a true "custom" design company and since most athletes physiques change closer to their show... we want to ensure a perfect fit - we don't guess on sizing weeks before your body prep is complete.
Q- What if I need a suit ASAP because the one I ordered on-line doesn't fit properly, or isn't suitable for my show?
A- We do have a limited selection of "Emergency" suit samples that can be sized to fit in a pinch... but you will have to visit our studio to see what is available, as it changes weekly & best to try on to ensure proper fit.
You may even see your DREAM suit hanging in our studio as a sample!
We are happy to answer any questions you may have!
If you are booking a video consult/fitting & would like some complimentary fabric swatches... just let us know. Private in-studio appointments available for our Ladies only. CLOSED Sundays.