BOOK NOW FOR YOUR 2025 COMPLIMENTARY CONSULT

We take care of our clients personally
FIGURE/PHYSIQUE•BIKINI
WELLNESS•BODYBUILDING
CLASSIC PHYSIQUE•GLAMOUR
THEMEWEAR• PRACTICE SUITS
AND
BOOK NOW FOR YOUR 2025 COMPLIMENTARY CONSULT
FIGURE/PHYSIQUE•BIKINI
WELLNESS•BODYBUILDING
CLASSIC PHYSIQUE•GLAMOUR
THEMEWEAR• PRACTICE SUITS
AND
When I started The Crystal Suit 14 years ago, I wanted to give our clients
a truly CUSTOM boutique experience... without boutique prices!
I don't want you to stress having to order a custom fitness competition suit on-line.
I personally assist every athlete with their suits.
None of our work is passed on to someone else... master seamstress Fran & I
do ALL THE WORK OURSELVES.
We wouldn't dream of it!
We hold ourselves to the highest level of quality and service.
Custom Suit Policies:
• We make sure you are 100% happy with your suit, since it was made just for you.
• Your custom suit includes complimentary alterations & maintenance. Should you loose any crystals, or need something touched up - for as long as you wear it.
Custom Suit Payments:
• Non Refundable $100 deposits are required for ladies custom suits upon confirmation of your order - balance due upon pick up or shipping.
Should you postpone your show and your suit is already completed... full payment is due at original date agreed upon.
(and if it needs altered again... that's all included of course).
We do not do consignments.
• We accept cash, e-transfers & PayPal.
Appointments:
• COMPLIMENTARY IN-STUDIO or VIDEO consultation / fitting appointments are available by going to our BOOK NOW links or contacting us directly.
(via video through Instagram or Messenger).
It's important for us to help with sizing... you will NEVER have to fill out a
measurement form on-line by yourself - we help you every step of the way.
Colleen McConnell - Designer/Owner
Q- Can I visit you in your studio for my custom competition suit?
A- YES! in-studio private & group appointments are available.
If you are not feeling well, too far away or not able to visit in person... we can do a video appointment.
* Should you feel more comfortable bringing a friend/family member... just let us know.
Q- How far in advance should I book a consult/fitting appointment?
A- Best to book a consult/fitting dates for 5-6 weeks maximum before your show date.
Q- How much time does it take to make a custom suit when the time comes?
A - We appreciate 5-6 weeks for production, depending on order volume per month.
If you are last minute.. just let us know and we will check. We NEVER charge a Rush Fee!
Q- What if I need a suit ASAP because the one I ordered on-line doesn't fit properly, or isn't suitable for my show?
A- We do have a selection RENTALS that can be sized to fit in a pinch.
We offer personal/private IN-STUDIO, PHONE or VIDEO consultations & fittings to our clients.
We make sure you always get our VIP Custom Design Service
Fabric swatches are always complimentary and so is the time we take to discuss design,
pricing, colours and any other questions or concerns you may have.
Our Clients are our top priority!
We are happy to answer any questions you may have!
If you need assistance booking a video consult/fitting ,
have a question... just let us know.
WE ARE CLOSED SUNDAYS FOR FAMILY TIME
Cell: (519) 938-0990 • Email: colleen@thecrystalsuit.com Instagram Accounts: @thecrystalsuit • @crystalsuit_canada • @devilishdivas • @glitter_stage_jewelry