LADIES PRIVATE IN-STUDIO or VIDEO APPOINTMENTS AVAILABLE

We take care of our clients personally

FIGURE/PHYSIQUE•BIKINI

WELLNESS•BODYBUILDING

CLASSIC PHYSIQUE•GLAMOUR

THEMEWEAR• PRACTICE SUITS

AND

DEVILISH DIVA RENTALS

Welcome to our Crystal Suit Family

What we are all about...

When I started The Crystal Suit, I wanted to give our clients

a truly CUSTOM experience.

Book an in-studio private appointment or video appointment for your convenience.

There are NO options to order a custom fitness competition suit on-line.

NO typing in measurements months in advance - no stress trying to

choose everything on YOUR own.

None of our work is passed on to someone else... master seamstress Fran & I

do ALL THE WORK OURSELVES - nothing is farmed out to anyone else.

We wouldn't dream of it!

We hold ourselves to the highest level of quality and service.

Each suit is unique and we won't allow 2 of the same colour/design of suit to go

to the same show - we insist on being unique.

We can't control what other athletes wear, but we make sure we

don't duplicate the suits we design for our clients for each show.

Custom Suit Policies:

• We make sure you are 100% happy with your suit, since it was made just for you.

• Suits are NOT returnable. We do NOT buy back used suits.

• All our Crystal Suits include complimentary alterations & maintenance, should you

loose any crystals, or need something touched up - for as long as you wear it.

• We DO NOT alter, fix or crystal suits we have NOT made ourselves.

• We DO NOT alter, repair or do maintenance on ANY suits that you may decide to rent to other athletes... we do however offer upgrades & adjustments

to suits you sell to another athlete (min $25 fee).

Custom Suit Payments:

• Non Refundable $100 deposits are required for ladies custom suits upon confirmation

of your order - balance due upon pick up or shipping.

Should you postpone your show and your

suit is already completed... full payment is due at original date agreed upon.

(and if it needs altered again... that's all included of course).

We do not take custom suits back or do consignments.

• We accept cash, e-transfers & PayPal.

Appointments:

• COMPLIMENTARY IN-STUDIO or VIDEO consultation / fitting appointments are available by going to our BOOK NOW links or contacting us directly.

(via video through Instagram or Messenger).

It's important for us to help with sizing... you will NEVER have to fill out a

measurement form on-line by yourself - we help you every step of the way.

Colleen McConnell - Designer/Owner

Frequent Questions about our Custom Suits:

Q- Can I visit you in your studio for my custom competition suit?

A- YES! We are booking clients to come to my home studio for private appointments.

If you are not feeling well, too far away or not able to visit in person... we can do a video appointment.

* Should you feel more comfortable bringing a friend/famiy member... just let us know.

Q- How far in advance should I book a consult/fitting appointment?

A- Usually we book consult/fitting dates for 5-6 weeks before expected show dates. If you know which show you want to compete in already... we can book a date.

Q- How much time does it take to make a custom suit when the time comes?

A - We appreciate 5-6 weeks for production, so you have your suit about a week before or the week of your show date.

If you are last minute.. just let us know and we will check production to see if we can fit you in.

We NEVER charge a Rush Fee!

Q- What if I want to use my Crystal Suit for another show, and it's

not fitting right?

A- You can book a complimentary fitting or upgrade appointment to visit us in person, ship your suit by courier or drop off.

Q- Can I order my suit 3-4 months in

advance before my show date?

A- We are a true "custom" design company and since most athletes physiques change closer to their show... we want to ensure a perfect fit - we don't guess on sizing weeks

before your body is closer to your show.

Just contact us and we will be happy to assist you to figure it all out.

Q- What if I need a suit ASAP because the one I ordered on-line doesn't fit properly, or isn't suitable for my show?

A- We do have a limited selection RENTALS that can be sized to fit in a pinch... but you will have to visit our studio to see what is available, or book a video fitting

Q- Can I visit you in your studio for my custom competition suit?

A- YES! We are booking clients to come to my home studio for private appointments.If you are not feeling well, too far away or not able to visit in person... we can do a video appointment.

* Should you feel more comfortable bringing a friend/famiy member... just let us know.

Q- How far in advance should I book a consult/fitting appointment?A- Usually we book consult/fitting dates for 5-6 weeks before expected show dates. If you know which show you want to compete in already... we can book a date.Q- How much time does it take to make a custom suit when the time comes?

A - We appreciate 5-6 weeks for production, so you have your suit about a week before or the week of your show date.If you are last minute.. just let us know and we will check production to see if we can fit you in. We NEVER charge a Rush Fee!

Q- What if I want to use my Crystal Suit for another show, and it'snot fitting right?

A- You can book a complimentary fitting or upgrade appointment to visit us in person, ship your suit by courier or drop off.

Q- Can I order my suit 3-4 months in advance before my show date?

A- We are a true "custom" design company and since most athletes physiques change closer to their show... we want to ensure a perfect fit - we don't guess on sizing weeks before your body is closer to your show.Just contact us and we will be happy to assist you to figure it all out.

Q- What if I need a suit ASAP because the one I ordered on-line doesn't fit properly, or isn't in your budget to get a custom suit.

A- We do have a limited selection RENTALS that can be sized to fit in a pinch... but you will have to visit our studio to see what is available, or book a video fitting.